Style In support

Need a hand? Write to us, or find a quick answer below.

Contact us

Email us any time. We reply within 2 business days.

Tell us which iPhone or iPad you use, its iOS version and what happened, and we can help faster. Writing about your account? Send it from the email address you sign in with if you can, or include the Account id shown at the bottom of Settings. Never send us your password.

Common questions

How do I sign in?

Style In needs a free account, so your wardrobe is saved and syncs across your devices. On the welcome screen, tap Sign in with Apple, Continue with Google or Continue with email. With email, choose Create account the first time and Sign in after that.

Sign in the same way every time: Apple, Google and email each open their own Style In account, even when they share an email address.

I forgot my password. How do I reset it?

Tap Continue with email, choose Sign in, then tap Forgot password?. Enter your email address and tap Send reset link. If there is an account for that address, we email you a link to choose a new password. The link works for one hour.

No email? Check your spam folder, or write to us. If you sign in with Apple or Google, there is no Style In password to reset: just sign in with the same button again.

How do I restore my purchases?

Open the Settings tab and, under Your plan, tap Restore purchases. The Premium screen has the same button. Your iPhone needs to be signed in to the App Store with the Apple ID you subscribed with. A subscription belongs to the Style In account it was bought on: if the app says it is already used by another account, sign in to that account, or write to us.

How do I manage or cancel my subscription?

Apple bills and manages subscriptions, so you change or cancel yours through your Apple ID. In Style In, open Settings → Your plan → Manage App Store subscriptions. Or open the iPhone Settings app, tap your name, then Subscriptions, and choose Style In. You can also go to apps.apple.com/account/subscriptions.

Cancel at least 24 hours before your subscription renews to avoid being charged for the next period; Premium stays on until the end of the period you have paid for. Deleting the app or your Style In account does not cancel a subscription. Refunds are handled by Apple: you can ask for one at reportaproblem.apple.com.

How do I turn AI features on or off?

Style In asks before any photo goes to our AI provider (OpenAI), and nothing is sent until you allow it. To change your answer, open the Settings tab, then Privacy & data › AI features. With AI off, AI cut-outs and automatic naming are off; cutting a piece out by hand still works.

How do I delete my account?

In the app, open the Settings tab, scroll down to Account and tap Delete account. Read what deleting does, then tap Delete my account. Deleting is immediate and permanent: your account, your linked sign-in and everything our server holds for you are erased straight away, and your wardrobe is removed from the phone. There is no undo. If you signed in with Apple, Apple asks you to confirm, and we revoke Style In's access to your Apple ID. (If you cancel Apple's sheet, you can still choose Delete without Apple.)

Deleting your account does not cancel an App Store subscription, so cancel it first (see above). Can't open the app? Email us from the address on your account and we will help you delete it.

How do I report a shared look or capsule?

If someone sends you a link to a look or a capsule that is offensive, uses someone else's photos or is spam, open the link on an iPhone with Style In, tap Report this look or Report this capsule, and choose a reason. On the web page, use the Report this look or Report this capsule link at the bottom, or email us the link.

We review every report within 24 hours and remove anything that breaks our Terms. The person who shared it is not told who reported it.

How we look after your data, and the rules for using Style In: